Additional Phone Features

Call waiting is a way of telling you someone is trying to call while you are on another call.

To use:

• Listen for the short beep.
• Press the switchhook or flash button to put first caller on hold.
• Pressing the switchhook or flash button will allow you to alternate between calls.
• To terminate either call, hang up. Your telephone will ring again. Answer it to return to the other caller.

You can forward all your calls to wherever you are going.

To Forward All Calls:

• Dial *72, then dial telephone number to which calls will be forwarded.
  • If local number just dial 10-digit number.
  • If long distance number then dial 1+ 10-digit number.
• 2 beep tones will then be heard indicating the calls have been forwarded successfully.
• Then hang up.

To cancel call forwarding all calls:

• Dial *73, then listen for 2 beeps. Hang up.

If your phone line is busy, this service routes the call to voicemail or another number.

• Dial *65, then dial telephone number to which calls will be forwarded.
  • If local number just dial 10-digit number.
  • If long distance number then dial 1+ 10-digit number.
• 2 beep tones will then be heard indicating calls have been forwarded successfully.
• Then hang up.

To cancel call forwarding busy:

• Dial *85, then listen for 3 beeps.
• Hang up.

If you’re too busy to answer the phone, this service routes your non-answered calls to voicemail or another number to take a message for you.

• Dial *68, then dial telephone number to which calls will be forwarded.
  • If the local number just dial 10-digit number.
  • If long distance number then dial 1+ 10-digit number.
• 2 beep tones will then be heard indicating the calls have been forwarded successfully.
• Then hang up.

To cancel call forwarding don’t answer:

• Dial *88, then listen for 3 beeps.
• Hang up.

(The standard amount of rings on call forwarding that don’t answer is 3. However, that can be changed by contacting your customer service representative.)

This service allows you to forward all incoming calls to a predetermined number that is programmed by South Central.

• Dial *72, then listen for 2 beeps.
• At that time calls are forwarded to a number pre-assigned by the customer with South Central.

To cancel call forwarding fixed:

• Dial *73, then listen for 2 beeps.
• Hang up.

This service allows you to forward or un-forward all your calls when you are away.

To remotely activate/deactivate call forwarding all calls:

• Dial (270) 614-7224 or (270) 537-7224 and follow the recorded instructions.
  • (A PIN programmed by South Central or as changed by you dialing the change pin code of *319 must be used with this feature.)
• After entering call forward service activation code (Ex. *72) you will receive a stutter dial tone. At this time enter the 10-digit local phone number or 1 + 10-digit phone number if long distance. If completed correctly you should receive 2 beeps to indicate calls have been forwarded.

Now you can talk to 2 people at the same time.

To use:

• Place a call to the first party and announce that you are ready to get the second party on the line.
• To hold the existing call, press the switchhook or flash button for a second.
• Listen for 3 beeps and a steady dial tone.
• Dial the third number.
• After third party answers, depress the switchhook or the flash button for a second, to connect all 3 parties to begin 3-way conferencing.

To cancel:

• Press the switchhook or the flash button twice. Only the original party is on the line.
• If either party that you have on conference hangs up, the 3-way calling is discontinued.
• Hang up.

This feature allows the customer to put an existing call on hold. The line then becomes free to originate another call.

To activate:

• Press a flash button or depress switchhook, and dial *90#.
• The line then becomes free to originate another call.
• After connecting you can then hit flash-hook again to switch back to the first call (putting the second call on hold), and again to switch between the 2 numbers.

South Central furnishes a recording stating you wish to not be disturbed at this time.

To activate:

• Dial *78, recording confirms do not disturb feature is now on.
• Hang Up.

To cancel:

• Dial *79, recording confirms do not disturb feature is now off.
• Hang Up.

Speed Calling allows you to call selected telephone numbers quickly by dialing an assigned code.

To set up:

• Listen for dial tone.
• Dial *74
• Enter speed calling code (2 to 9) and the desired 10-digit telephone number, then listen for 2 beeps.
• Hang up.

To dial:

• Dial desired speed calling code, then press # or wait for a 4-second timeout.