Additional Phone Features Process

To add any of these features to your phone service, please call (270) 678-2111. Click on the name of a feature to learn how to use it.

Call Waiting/Cancel

Call Waiting is a way of telling you someone is trying to call while you are on another call.

Call Forwarding All Calls

You can forward all your calls to wherever you are going.

Call Forwarding Busy

If your phone line is busy, this service routes the call to voicemail or another number.

Call Forwarding Delayed

If you’re too busy to answer the phone, this service routes your non-answered calls to voicemail or another number to take a message for you.

Call Forwarding Fixed

This service allows you to forward all incoming calls to a predetermined number that is programmed by South Central.

Remote Activation/Call Forwarding

This service allows you to forward or un-forward all your calls when you are away.

Three-Way Calling

Now you can talk to two people at the same time.

Call Hold Inquiry

This feature allows the customer to put an existing call on hold.

Do Not Disturb

South Central furnishes a recording stating you wish to not be disturbed at this time.

Speed Calling 30

Speed Calling allows you to call selected telephone numbers quickly by dialing an assigned code.

Speed Calling 8

Speed Calling allows you to call selected telephone numbers quickly by dialing an assigned code.

Automatic Recall

Automatic Recall enables you to call the last incoming call without having to know the actual number.

Customer Originated Trace

Originated Trace will allow you to request a trace of an obscene, threatening or harassing call.

Selective Call Forwarding

Selective Call Forwarding allows you to create a list of phone numbers that are to be forwarded when called and you are away from home.

Selective Call Rejection

Selective Call Rejection allows you to create a list of phone numbers from which you do not wish to receive calls.

Selective Call Acceptance

Selective Call Acceptance allows you to screen incoming calls by creating a list of phone numbers from which you want to accept calls.

Caller Number ID

Caller Number ID lets you see the calling party’s number before answering a call.

Caller Name Delivery

Caller Name Delivery lets you see the calling party’s name, number, date and time of call before answering a call.

Caller ID Delivery Block Per Call

Caller Name/Number Delivery can be blocked or unblocked on a per call basis.

Caller ID Delivery Block Per Line

Customers purchasing non-published service have the option to include permanent Caller ID Blocking at no extra charge.

Caller ID W/Call Waiting

While on a call, your caller ID unit or phone will show the number or name or both of the second party that’s calling.

Distinctive Alert Service

South Central’s switch will allow two Distinctive Alert Services (additional numbers) to be added to the main number.

Call Forwarding W/Distinctive Alert Service

This service allows you to forward the main number only or allows you to forward the main number and the distinctive alert numbers associated with this service.

Toll Restriction W/PIN

Toll Restriction w/PIN allows customers to have control on what long distance calls can be originated from their home or office.

Anonymous Call Rejection

This service allows the called party to reject calls marked private by calling name/number delivery block.

Voice Mail 

SCRTC hosted voice mail is available